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Privacy
of your personal information is an important part of
our ability to provide you with quality health care.
We understand the importance of protecting your personal
information. We are committed to collecting, using,
and disclosing your personal information responsibly.
We are also open and transparent about the way we handle
your personal information. It is important to
us to provide this service to our patients.
All
practitioners and staff members who come in contact
with your personal information are aware of the sensitive
nature of the information that you have disclosed to
us. They are all trained in the appropriate uses
and protection of your information.
Attached
to this consent form, we have outlined what our office
is doing to ensure that:
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only necessary information
is collected about you;
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we only share your
information with your consent;
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storage, retention,
and destruction of your personal information
complies with existing legislation, and privacy
protection protocols;
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our privacy protocols
comply with privacy legislation, standards of
our regulatory bodies, the College of Chiropractors
of Ontario (CCO), the College of
Massage Therapists of Ontario (CMTO),
the Shiatsu Therapy Association of
Ontario (STAO), the Board of Directors
of Drugless Therapy – Naturopathy (BDDTN),
and the law.
Do
not hesitate to discuss our policies with your practitioner/s
or office staff. Please be assured that every
practitioner and staff member at Absolute Health
is committed to ensuring that you receive the best quality
care.
How Our Office Collects,
Uses, and Discloses Patients’ Personal Information
Our
office understands the importance of protecting your
personal information. To help you understand how
we are doing that, we have outlined here how our office
is using and disclosing your information.
This
office will collect, use, and disclose information about
you for the following purposes:
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to enable us to
contact you
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to establish and
maintain communication with you
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to deliver safe
and efficient patient care
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to identify and
to ensure continuous, high quality service
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to assess your health
needs
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to provide health
care
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to advise you of
your treatment options
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to offer and provide
treatment, care, and services in relationship
to your needs and goals
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to communicate with
other treating health care providers, including
specialists and/or referring and peripheral
health practitioners with your consent
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to allow us to maintain
communication and contact with you to distribute
health care information and to book and confirm
appointments
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to allow us to efficiently
follow-up for treatment, care, and billing
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for teaching and
demonstrating purposes on an anonymous basis,
or with your consent
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to complete and
submit treatment claims [as in the case of a
motor vehicle accident (MVA) or Workers’
Safety and Insurance Board (WSIB) case]
for third party adjudication and payment
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to comply with legal
and regulatory requirements, including the delivery
of patients’ charts and records to the CCO,
the CMTO, or the BDDTN with your consent.
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to comply with agreements/undertakings
entered into voluntarily by the member with
the CCO, the CMTO, or the BDDTN with your
consent.
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to permit potential
purchasers, practice brokers or advisors to
conduct an audit in preparation for a practice
sale
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to deliver your
charts and records to your practitioner’s insurance
carrier to enable the insurance company to assess
liability and quantify damages, if any
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to prepare materials
for the Health Professions Appeal and Review
Board (HPARB) and the Board of Directors
of Drugless Therapy – Naturopathy (BDDTN).
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to invoice for goods
and services
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to process credit
card payments
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to collect unpaid
accounts
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to assist this office
to comply with all regulatory requirements
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to comply generally
with the law
Your information may be accessed by regulatory authorities
under the terms of the Regulated Health Professions
Act (RHPA) and/or the Drugless Practitioners’
Act (DPA), for the purposes of the CCO, CMTO, and
BDDTN, fulfilling its mandate under the RHPA and DPA,
and for the defense of a legal issue.
Our office will not under any conditions supply your
insurer with your confidential health history.
In the event that this kind of a request is made, we
will forward the information directly to you for review,
and for your specific consent.
When unusual requests are received, we will contact
you for permission to release such information. We may
also advise you if such a release is inappropriate.
You may withdraw your consent for use or disclosure
of your personal information and we will explain the
ramifications of that decision, and the process.
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